FAQ
you can always contact us: welcome@yvynaturals.com
How it Works
First, fill your YVY bottle with water, up to the mark. Any clean water, even from the tap, will work fine! Then, place your reusable capsule upside down inside the bottle and close the bottle passing the spray tube through the pod hole. Wait a few seconds and your YVY natural cleaner will be ready to use.
No. YVY is ready to be diluted in water at any temperature.
No need to shake.
If you fill the bottle up to the mark, one reusable capsule will make 18.5 oz of YVY cleaning product.
Yes! Sounds like a good idea, especially if you are cleaning a large space, such as your living room floor.
Our Products
YVY is the only cleaning product in the market that is 100% made from natural and renewable sources. Check out below our safety data sheet:
Product | CAS No | Source |
---|---|---|
Orange terpenes mixture | 5989-27-5 | Natural |
Laurilic alcohol derivatives | 68439-50-9 | Natural |
Quaternary ammonium derivatives | 64755-05-1 | Natural |
Ethanol | 64-17-5 | Natural |
Sodium lauryl ether sulfate | 9004-82-4 | Natural |
Fragrance | Trade Secret | Natural |
Yes! We have dedicated our last 10 years to research and develop natural cleaning products that actually work. Our products do not have a single drop of synthetic agents.
Our products are made in Brazil, with citrus ingredients and Amazonian botanicals fragrances.
Each family will have its own needs, depending on the number of members, size of the house and frequency you clean. Try our Home Kit via subscription and we can adjust the delivery time if you need.
Yes. No cleaning product is safer than YVY. You will experience the difference of not having chemical ingredients at your home.
Sure!!! That was one of our major concerns during the 10 years we spent to develop YVY. We only use natural ingredients with no synthetic agents.
Yes. Yes. Yes. Pets are very sensible to cleaning products. We care so much about them. Our agents and fragrances are 100% plant-based.
Yes. Each of our natural cleaners is balanced in Ph levels to the surfaces you will be cleaning.
Yes. No gluten here!!!
Quality is our obsession and a core value in our company. We source only high quality Brazilian natural ingredients for our products, but they are not organic.
Yes, absolutely. Our products are vegan and none of our ingredients are made from animal products or byproducts.
Our Packaging
YVY is zero plastic waste. We invested a lot of time to have our capsules fully reusable. After 5 shippings of 6 capsules, contact us (welcome@yvynaturals.com) and we will schedule to take the 30 capsules back and reuse them.
Yes. This hole that you see in each of our capsules is intended to make it easier to pass the spray tube.
That's the idea. We do not need more bottles in world. Our bottles can last forever.
Although the bottles have no expiration date, send us an email if you loose or damage your bottle and we will get you another one.
Sure. The bottles are interchangeable.
Your Order
Our products usually take 3 days to get to your house after your order is confirmed.
You will be notified via email with the USPS tracking number.
Sure. You can do it via the website or contact us via email and we will make the adjustments.
You have 30 days to decide if you are satisfied with our products. If, for any reason, you want to return one or more products, contact us and we will do everything to make it right for you.
That is not normal but it can happen. Please send us an email (welcome@yvynaturals.com). We will send a new capsule right away.
Payment & Subscription
Shipping cost is $3,99.
Sure. Anytime. You can do it at the website.